Leigh Care Home given an overall ‘good’ rating by Care Quality Commission

By Times Reporter in Community News

GRANDVILLE Lodge Care Home in Grand Drive, Leigh has been given an overall ‘good’ rating following the latest inspection by the Care Quality Commission.

The inspectors said the residential care home for up to 19 older people, some of shom may be living with dementia, and there were 18 people in the home at the time of the inspection.

Their report said: “People were protected from the risk of harm and received a safe service. The service employed sufficient numbers of safely recruited staff to help keep people safe and to meet their needs. There was an effective medication management system in place and people received their medication as prescribed. People received their care from experienced, supported, well-trained staff.

“The service ensured that people had the support they needed to have as much choice and control over their lives in the least restrictive way possible. People received sufficient food and drink to meet their needs and preferences and their healthcare needs were met.

“Staff knew the people they cared for well and were kind, caring and compassionate in their approach. People were encouraged and supported to remain as independent as possible. Staff ensured that people were treated with dignity and respect and their privacy was maintained at all times.

“People were encouraged and supported to participate in a range of activities to suit their individual interests. There was a good complaints system in place and people felt able to raise any complaints or concerns.

“People were positive about the quality of the service. There were systems in place to monitor the quality of the service and to drive improvements. The new manager, deputy manager and staff were committed to providing people with good quality person centred care that met their needs and preferences. The service met all relevant fundamental standards.”

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